Welcome to Diehl Cadillac

Took over 2 weeks to get my second key for my new truck. The. When we got our jeep the lady in finance ran my wife and my credit even tho I was the only one who signed to get a credit check. We had an appointment to see the jeep took them over 2 hours to get the jeep from Hermitage only 45 mins away. Then they had to deliver it to our house bc something they should of done the day before. I took my truck to get the second key programmed and had CEL. They said would take over 2 hours to just scan it. The. This all happened within a month span. Wish I could say I had a worse experience at a car dealer but this tops the chart for worse ever. Not they are dragging their feet to pay of my trade in.

Service sucks! Misdiagnosed several times here after spending over $3000 still have the same problem and worse. This place can care less about you or the safety of others. Place is a joke

Mike did a great job on my new escalade, we needed a plate installed on our front bumper and are out of state, he worked a deal and sent us the plate and bracket to my home and the local caddy guy installed it at no charge , thank you mike i really appreciate the extra mile you went for us , sincerely chuck bongiorno

Mike was very helpful and took care of us as we were in the process of buying a new Tahoe. The whole experience was made easy.

Treated well and respected by the salesman and staff. The car was well presented and a decent deal was made to drive it away. Thank you Deihl.

I am very satisfied with the service provided. They are very professional as well as friendly.

The entire staff was great especially Jerry Smith and everyone in the service department thank you

Very pleased with service. Techs are very skilled, and other staff are always attentive and helpful. Definitely my peferred place to bring my vehicles.

The salesman was very knowledgeable and he meet my needs. He called me after the sale.

Satisfactory service staff attentive to needs communicates effectively as to diagnosis of work orders and what needs serviced

Very convenient and everybody does their best to help you out like dropping off my car back to me when it’s done! Love that!

Great Dealership, and very courteous staff. I am always well pleased with the quality of the service I receive.

Amanda (Boulanger) and Toni were absolutely amazing and incredibly helpful. When I had trouble getting into a vehicle elsewhere, they made it happen!

Mike Cramer was very accommodating and did his best to make the sale go smoothly.

We were very pleased with the ease in purchasing our vehicle. Great staff and service.

Excellent service all the time. The staff is courteous and knowledgeable. Repair work is always complete when promised. Wouldn't go anywhere else!

Great staff, service and selection. They will go above and beyond to make sure you are satisfied.

Diehl always takes care of my vehicle's needs. Excellent staff and top-notch technicians.

Friendly staff and quality work being completed. My vehicle was "Show Room" fresh, inside and out when body work was finished. Great job done by all!

Very accommodating Debbie was really trying to find the best deal for us not the dealership and that’s very unique. We ended up going with a Jeep that was actually in a different location. She had a driver pick us up and had the car cleaned and ready to go in the next day. We will definitely recommend Debbie to all of our friends. Thank you again!

Aaron great to work with and would recommend to others looking to purchase a vehicle.

Very helpful friendly and courteous. Kept me updated on repairs and parts. Was a good experience.

Good experience. Michael was great and definitely helped out with what we wanted and finding the right vehicle.

Friendly, courteous,professional, and dedicated to my automotive needs which includes both the sales and service departments.

Responsive On time Courteous Respectful Friendly We always go to Diehl for cars and service. We’ve made good friends there too.